1 Month Temp Customer Service Manager (Front-line): $3800 - $4600 (Urgent!)

Recruit Express Pte Ltd| Date Posted: 31-Aug-2020
EA Licence No: 99C4599|EA Personal Registration No: R1654425
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Job Nature:
Contract, Temporary
Position Level:
Manager
Qualification:
Diploma, Bachelor's / Honours

Job Description

• Troubleshoot and manage difficult cases at the Centre
• Allocate and deploy manpower to various centre functions.
• Monitor and manage staff performance and morale
• Conduct daily brief to cascade relevant information and changes from backend to the frontend team
• Interface with other functions or external parties  to address difficult cases or unique situations.
• Access database to address walk-in queries.
• Complete end-of-day centre operations report; monitor daily numbers tended to
• Prepare daily appointment list
• Prepare reports of Centres' statistics when required.
 

Requirements:

• Has prior supervisory front-line customer service experience

• Able to start work ASAP! 

 

*We regret to inform that only shortlisted candidates will be notified*

 

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume].

 

Attn: Koh Jie Min Jasmine (Eleanor)

CEI No.: R1654425

EA Licence: 99C4599

 

Please include the following in the Word doc:

Availability
Current/Last Drawn Salaries
Expected salary
Reasons for leaving previous employment(s)

 

Company Overview
Recruit Express Pte Ltd