1 - 3 Months Contract Customer Service Manager: $3500 - $3800

Recruit Express Pte Ltd| Date Posted: 31-Aug-2020
EA Licence No: 99C4599|EA Personal Registration No: -
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Job Nature:
Contract, Temporary
Position Level:
Manager
Qualification:
'A' Levels, Diploma, Bachelor's / Honours

Job Description

 

  • Troubleshoot and manage difficult cases at the Centre
  • Allocate and deploy manpower to various centre functions
  • Monitor and manage staff performance and morale
  • Conduct daily briefings to cascade relevant information and changes from backend to the frontend team
  • Interface with other functions or external parties to address difficult cases or situations
  • Access database to address walk-in queries
  • Complete end-of-day centre operations report
  • Monitor daily numbers
  • Prepare daily appointment list
  • Prepare reports of Centres' statistics
  • Check and approve timesheet and reply to agencies within the given deadline

 

Requirements:

  • Minimum A Levels and above
  • Preferably 5 years of experience in the related field
  • Organized, meticulous and able to multi task in a fast pace environment
  • A team player with good communication and interpersonal skills
  • Proficient in MS Office
  • Possess good interpersonal skills
  • IT Savvy (Ms. Office – Word, PowerPoint, Excel)
  • Available immediate or within short notice

 

*We regret to inform that only shortlisted candidates will be notified*

 

Interested applicants, please submit a copy of your updated resume (in MS Word Format) attached via email to [Click Here to Email Your Resume]

 

We are hiring under Recruit Express' headcount for Temp/Contract Positions.

 

Please include the following in your resume (Word Doc):

  • Availability
  • Current/Last Drawn Salaries
  • Expected salary
  • Reasons for leaving previous employment(s)

 

ATTN: Ms. Heather Marie Foo Yin

Outsourcing Team

Recruit Express Pte Ltd | EA No. 99C4599

 

Company Overview
Recruit Express Pte Ltd