Shangri-La’s Rasa Sentosa Resort & Spa is Singapore’s only beachfront resort with views of its lush gardens, inviting pools and the South China Sea. Having gone through an extensive 10-month renovation in 2010, the resort reopened in January 2011 with brand new guestrooms and suites as well as enhanced facilities such as pools, spa, gym and restaurants.
Complementing the resort's hardware is it’s ‘heart-ware’; the warm service provided by the colleagues. The resort currently employs more than 400 colleagues, where each and every individual goes through a comprehensive induction programmme for the first three months on the job, to ensure they are competent and confident in their role of providing excellent service. Training and development remains a core priority for Shangri-La Hotels and Resorts. This ensures that every colleague’s career and personal goals are well taken care of, which translates into their commitment to the Shangri-La mission of delighting their guests every time by creating engaging experiences straight from their hearts.