We are hiring under Recruit Express headcount and you will be deployed to:

Location: Central

Pay: Up to $5000

Duration: 1- year Contract

Working Hours: Normal Office Hours

Responsibilities:

Project Management:

• Oversee infrastructure set up projects.
• Working with vendors.
• Keeping to budget.

Desktop/ Network troubleshooting

• Designing and implementing functional network infrastructure
• Resolve issues tiers of support have escalated by troubleshooting local infrastructure
• Optimize the design and implementation of infrastructure components such as servers, storage, networking, and software
• Set up and resolve any infrastructure-related incidents.

Incident Management:

• Handle every issue within the SLA and record every incident (via phone or email) in the Incident Management System.
• Complete all required escalation from L1 to L2, as well as to the hardware vendor, third party, and supervisor.

Asset Management:

• Ensure every new IT equipment and PCs are functioning else rectification to be done.
• Verify that all items are accurately listed in the asset database, labelled, and have the required paperwork properly signed and attached.

Desktop Software/ Patch Management:

• Report the daily/ weekly/ monthly progress to the supervisor.
• Assist in the testing and rollout of the software/ patches to all PCs.

Job Request:

• Provide solution and recommendation to the user within SLA.
• Deliver immediate update to the status of the request assigned
• Provide support after office hour and standby

Requirements:

1. Minimum 8-years related experience.
2. Sharp troubleshooting skills.

Interested applicants, please Email/ Call 6732 1300, and look for

Venessa Goh Wee Ni

Email Address: venessagoh@recruitexpress.com.sg

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599