Ref:YZZGDNCS
Desktop Engineers (multiple roles available) @ Islandwide
EA License No.: 13C6342
51-100
Staffing and Recruitment
Location: Islandwide (will try and accommodate to nearest location)
Duration: 1 year contract (convertible/renewable)
Working Hours: Monday to Friday (Office Hours)
Responsibilities:
- Provide timely and effective resolution of desktop support requests and incidents.
- Perform troubleshooting for client platform related problems.
- Provide timely status updates to relevant parties.
- Serve as the point of contact for escalated technical issues and complex problem resolution.
- Maintain desktop SOPs and documentation.
- Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of desktop support services with overall IT strategies and initiatives.
- Adhere to Service Level Agreement
- Provide L1 to L2 Desktop Support to end users
Requirements:
- To be CompTia A+ Certified/Microsoft Endpoint Administrator MD-102 within the 1st 3 months of work
Interested applicants, please send resume to [amandazz.yew@recruitfirst.co] OR WhatsApp [+65 88006138]
Only shortlisted candidates will be notified.
Amanda Yew Zhen Zhen
Consultant
Reg No: R21100261
RecruitFirst Pte Ltd
E.A.13C6342
JOB SUMMARY
Desktop Engineers (multiple roles available) @ Islandwide
Singapore
13 days ago
Mid-level
Full-time