Contact Centre Associate
Perm
Rotating shift hours (include weekends and PH)
Location: Jurong/CCK
JD:
• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's
enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral
requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are
followed up and resolved
Requirements:
• Min Diploma
• Min 3 years of prior relevant experience
• Able to commit to rotating shift hours
Interested applicants, please apply directly or whatsapp wa.me/6596557142
Only shortlisted candidates will be notified.
Finjie Koh Su Min
R22108011
RecruitFirst Pte Ltd
E.A. 13C6342