Call Centre Officer (up to $2500, North, Min O Levels) Ref: RLPE
EA License No.: 13C6342
51-100
Staffing and Recruitment
18 days ago
Posted date18 days ago
Entry / JuniorMinimum level
Entry / JuniorLocation: Ang Mo Kio
Duration: 1 year contract (Renewable + Convertible)
Salary: up to $2500
Working hours:
During Training (First 3 months): Mon - Fri office hours
After Training: Mon - Fri office hours + Alternate Sat half day
Job scope
- Actively listen to customers to identify their needs and proffer recommendations/solutions suitable in meeting such needs.
- Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, claims and complaints regarding employment disputes, workplace safety etc.
- List the pain points and make recommendation for changes/improvements.
- Able to sense potential issues that may be life threatening, implication to livelihood.
- Build and maintain positive trust relationship by engaging customers in open interaction
- Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers, including upskilling to broaden knowledge thus serving many different groups and types of labour related queries
- Ability to recognise Crisis call and react immediately, yet calmly, to crisis situations and quickly build rapport with the callers and report to supervisors for further action.
Requirements
- MUST BE FULLY VACCINATED W/ COVID BOOSTER
- MUST be comfortable to take high volume of call
- Preferably someone with Call Centre experience
Interested applicants kindly click APPLY NOW OR WA Rudy at 88475776
*We regret to inform you that only shortlisted candidates will be notified
Rudy Lee Pei En // Outsourcing Team
RecruitFirst Pte Ltd // E.A. 13C6342
JOB SUMMARY
Call Centre Officer (up to $2500, North, Min O Levels) Ref: RLPE
Singapore
18 days ago
Entry / Junior
Contract / Freelance / Self-employed