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contact centre manager Jobs on JobsCentral.com.sg

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Contact Centre Executive

The Role: Responsibilities: Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects Attend the pilot run for all assigned projects and to ensure s...

Contact Centre ExecutiveNo Batch Apply allowed

Job Responsibilities: To coordinate with the Business Development Managers for any clarifications on Clients requirements on the new programs as well as ongoing updates on requirements To Assist the Business Development in the preparation of documentation...

Senior Manager / Manager / Assistant Manager (Call Centre) – (Contract)

Central Provident Fund Board
Our customer service profession which entails both service planning and service operations, is instrumental in creating good customer experience through effective service delivery, easy-to-use platforms and an empathetic mindset. We strive to help CPF mem...

30x Customer Service Officer (Call Centre) - Up to $2,000) *Immed*

Job scope: Guiding customers in using company's mobile application Manage service enquiries and disputes arising from customer Maintain good relationships and community building efforts with customers Perform administrative tasks such as changes in inform...

15x Customer Service Officer (Call Centre) - Up to $2,000) *Immed*

Job scope: Guiding customers in using company's mobile application Manage service enquiries and disputes arising from customer Maintain good relationships and community building efforts with customers Perform administrative tasks such as changes in inform...

Call Centre Supervisor - Office Hours

Call Center Supervisor Attractive salary and benefits Islandwide locations Job Scope Training, coaching, and supervision of line staff Development and management of service workflows, service requirements and service recovery protocol Development and mana...

Contact Center Executive | Office hours | Town | up to $3500 (CH)

Job Objective: Responsible for managing several projects and a group of team leaders assigned. To assist the Operations Manager in Manpower planning, work schedule, effective seat utilization of the call centre. Job Resposiblities: To coordinate with the...

Manager, Employer Relations (Career Development Centre)

Roles and Responsibilities: Identifying internship/career opportunities and cultivating relations with prospective employers. These opportunities include internship and full-time employment. Managing engagement strategies to increase visbility amongst emp...

Audience Development Executive

SUMMARY Working as a member of the delegate audience team, intern will be involved in all aspects of delegate acquisition and sales, including sourcing new clients, building existing industry relationships and maintaining data in the CRM. Intern will be i...

Contract Telemarketer

Contract Telemarketer Responsibilities: · Secure appointments/meetings through inbound and outbound calls to acquire new prospects · Close sales through inbound and outbound calls to acquire new sales · Close sales through inbound and outbound calls to up...

Finance Executive (Accounts Payable)

Responsibilities: Maintain the creditors database on local vendors in FIN2.0 Ensure accurate and timely preparation of payments by Finance Officers (includes GIRO, system and manual cheques), AP accruals, creditors reconciliation and other major accounts...

Call Center Engineer

The Service Desk Agent provides first contact resolution of customer problems, incidents, issues, requests and queries. Liaise with customers to ensure that service levels are achieved in line with contracts and that customers’ expectations are met; Accou...

Global Banking and Markets Executive

Global Banking and Markets Executive Reporting Structure Reports directly to Sales Manager (SM) of Business Centre (BC) Job Summary Responsible for providing professional financial advice to clients and assisting them to make informed decision to buy the...

Customer Care Manager

Purpose of job: As a member of the Singapore leadership team, the manager, customer care is responsible for the overall responsible for the performance of the call centre. The manager is expected to lead, manage and steer the customer care team in Singapo...

Account Manager (Up to $3.5K/IT or Telco Sales)No Batch Apply allowed

The Opportunity * Our Client is a well established listed company providing global data centre services * Career plan for 3 years with tailored learning and development plan * Dynamic team with lots of engagement activities The Talent 1 or 2 years of work...

Account Manager (Up to $3.5K/IT or Telco Sales)No Batch Apply allowed

The Opportunity * Our Client is a well established listed company providing global data centre services * Career plan for 3 years with tailored learning and development plan * Dynamic team with lots of engagement activities The Talent 1 or 2 years of work...

Audience Development Manager

SUMMARY Being a well-educated, entrepreneurial, articulate and consultative sales professional, the Manager of Audience Development has overall responsibility for the in-house sales team of Audience Development Executives. The Audience Development Manager...

Sponsorship Accounts Manager

The Role: As Sponsorship Sales Manager you will be responsible for delivering substantial revenues across 2 of the most innovative, forward thinking and market leading technology events on the planet. In line with our events direction and supported by the...

Customer Relations Manager (West/Up to $6,000)

Job Scope: Leading a team of 17 Student Support Officers to contribute to the achievement of the University's mission. Providing efficient and effective administration of all operations under the Student Support Department. Review the Contact Centre Struc...

Regional Operations Manager/ Team Lead

Essential Qualifications, Training and Experience:  Previous experience of managing 200 employees+ in a busy contact centre environment  4 years+ of operational experience at a senior management level  Experience of day to day management of complex out...

Project Consultant

Responsibilities: Process Improvement Plan and implement process with detailed procedures and templates for the use by the organization. Communicate and coordinate process improvement and implementation activities. Develop presentation and training materi...

Head of Department

Responsibilities: • Proactively identify and drive revenue-generating activities through community network • Work on channel partner • Collaborate with our key stakeholders in creating brand awareness, building strategies and strengthen our brand on a loc...

Head of Department

Responsibilities: Proactively identify and drive revenue-generating activities through community network Work on channel partner Collaborate with our key stakeholders in creating brand awareness, building strategies and strengthen our brand on a local and...

PABX Engineer | Government | Office hours | Town | Up to $4000 (CH)

Job Objective: Administration and configuration of telephony system to meet SLA Provide maintenance and support for all telephony related systems & issues Support video and media services occasionally when required Job Responsiblities: Serves as the Subje...

Customer Service Executive (Inbound Call Support, Membership Campaign)

Remuneration Package: Salary : upto SGD 2,350.00 per month Training will be provided Responsibilities: Answer inbound calls and provide information pertaining to queries, complaints & feedbacks on their membership. Manage & resolve customer’s complaints &...
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